Getting Started
License Activation fails due to blocked browser permission
Problem/Question When trying to activate an Ergosoft license, the following error message pops up. You're wondering "Why it isn't working?" and "Why, now since it worked on another station?". Solution/Work-Around In some cases, a browser pop-up ...
Optimize Rendering Performance
Selecting the correct rendering resolution for PDF and EPS files is critical for achieving optimal print quality while maintaining efficient processing times and reasonable file sizes. The required resolution depends primarily on viewing distance, ...
How to Change Spool Data Folder
Problem/Question How can I change the spool data folder? Why would I need to change the location of my Spool Data Folder? Solution/Work-Around Changing the location of your spool data folder can be easily done from the Control Center. Here are the ...
How to Print a Color Library
Problem/Question How can I print my entire Swatchbook or Named Color Library? How to print a color library in Ergosoft. Solution/Work-Around There are two options for printing a full color library in Ergosoft. This can be helpful for output ...
Printer only uses CMYK despite Ink Assignment containing additional colors
Problem/Question Your printer contains additional colors such as Red or Green in addition to CMYK, but does not use them. You are now wondering, “What should I do?” or “Why is that?” Solution/Work-Around The following overview illustrates how input ...
Does Ergosoft RIP support macOS, Linux, or other operating systems?
Problem/Question Your PC that does not run Windows natively so you are wondering, “Can I use Ergosoft on my macOS, Linux, or other operating system?”. Solution/Work-Around According to our System Recommendations, Ergosoft RIP is designed exclusively ...
How to Completely Clean Up User Data Folder
Problem/Question What data do I remove to completely clean up my User Data folder? Are there any utilities to help me with this in the Ergosoft Rip? Solution / Workaround SystemGuard is a tool designed to streamline the clean-up and management of ...
How to Create a Solid or Gradient Color Block for Testing
Problem/Question How can I create a solid color block or gradient color block for testing and troubleshooting? This is a useful tool for troubleshooting print quality issues. Print quality issues can arise from a wide range of potential causes, and ...
Changing Snapshot Settings to Improve Performance
Problem/Question My Snapshots, also known as Image Previews, are taking too long to load, what can I do to load them quicker? Solution/Workaround There are many reasons snapshots, also known as Image Previews, might load slower than expected. Here ...
How to Retrieve Your Container ID in Ergosoft RIP 2025
How can I find my Container ID in Ergosoft RIP 2025 To view your Container ID in Ergosoft RIP 2025 Open Ergosoft Rip 2025 Job Composer Click Help Click About The Container ID will be displayed in the Serial number field To find your Dongle number or ...
Changing the Unit of Measure of the Ruler in Ergosoft Rip 2025
Problem/Question How do I change the Unit of Measure of the Ruler in Ergosoft Rip 2025 Solution/Work-Around This setting is found in the Display section of the Application Defaults. Follow these steps 1. Click the Tools menu 2. Click "Application ...
How to Quickly Add a Job Origin Marker
Adding an origin marker in JobComposer In the JobComposer, in the "Properties and Actions" panel, you will see Add Job Element in the list, please click on it. At the bottom of the dialogue window, you'll find "Symbol Presets" From here you can ...
JobComposer: The default size of menu and Job & Image Property entries has changed since 17.6
New Default Size for Job & Image Property Icons Since V17.6 the default size of menu and Job & Image Property entries has changed to "Medium". Therefore, new installations of Ergosoft will show 'medium' sized icons, instead of the previous default ...
Ergosoft RIP – Frequently Asked Questions
1. What do I purchase when buying Ergosoft RIP? You purchase a perpetual license for Ergosoft RIP, including: A full-featured software suite (JobComposer, QueueManager, RIP Engines, etc.) One printer driver (Entry, Large, or XL) One Entry cutter ...
FAQ - PC-bound License
Q&A: PC-bound Licensing for Ergosoft Starting with Ergosoft 2025, customers can choose between two license models: Hardware Dongle License (physical USB dongle) PC-bound License (software license tied to a specific computer) What is a PC-bound ...
Ergosoft Installation and License Activation
Ergosoft licenses can be activated either on a physical dongle or on a certain PC. Once activated, the license is bound to the selected license container. Depending on the licnese container, the installation of Ergosoft RIP is slightly different. ...
Network Licensing
Ergosoft Network licensing enables distribution of Ergosoft licenses in a network from a single dongle. Multiple stations can receive their Ergosoft license from a central License Container. It's even possible to dynamically switch licenses between ...
Import Settings from Ergosoft 15 and 16
Updating from an earlier version of a RIP to a more recent one can seem like a daunting task, but with the following steps you can easily take over your printer configurations and settings from Ergosoft RIP 15 to Ergosoft 17. It is recommended to do ...
Ergosoft User Portal
With the User Portal, Ergosoft introduces a new way to interact with its users and partners around the world! Active users with an Ergosoft Dongle can register for the User Portal and gain instant access to all the latest information, downloads and ...
Keyboard Shortcuts
Ergosoft lets you speed up a lot of actions by using Keyboard shortcuts. Below you'll find a list of all available Keyboard Shortcuts supported in Ergosoft Key 1 Key 2 Key 3 Key 4 Description Section F1 Open Online Documentation Portal (URL) General ...
Ergosoft Mosaic Guide
With Ergosoft Mosaic, it is now possible to use the powerful tools and versatile workflow of Ergosoft even on smaller devices that used to be outside of the scope of Ergosoft driver development such as small Desktop printers. The Mosaic is a special ...
Import Settings with the Migration Wizard
The Migration Wizard is a tool introduced in Ergosoft 16.6 to help take over data from Ergosoft 16/17 into the latest version or migrate installations from system to system. This procedure works for User Data folders from version 15 as well as 16. ...
Installer Downloads / Change Log
The Ergosoft RIP installer as well as the extensions and other useful resources are available on the User Portal. There you will also find the interactive Change Log and even more helpful information. To access the User Portal, you need to login. If ...
First Time Setup
Setting up a RIP Software to run your digital printing production may seem like a daunting task at first, but with Ergosoft and a little help from this guide, you’ll find yourself designing, printing and cutting in no time. This guide will take you ...
Optimizing Performance
Ergosoft RIPs are delivered with a set of default parameters designed to provide reliable performance across a wide range of applications and production environments. This User Guide provides an overview of key settings that directly influence RIP ...
System Recommendations
For optimal Ergosoft RIP performance, the following system configuration (or a comparable setup) is recommended. This configuration represents a higher‑performance reference system, not a minimum requirement. Ergosoft RIP can also be operated ...