Epson Edge Dashboard: Retrieve EMX Media Presets

How to Retrieve Media Presets from Epson Edge Dashboard in Ergosoft RIP

Applies to: Ergosoft RIP 17 and later · Epson Precision Dot drivers with the Epson Edge Dashboard interface (EMX in the driver name, or the check box Epson Edge Dashboard Interface in Device Options)

Use this when:

  • You want to use the Epson media presets (EMX) and their ICC profiles in a Print Environment.
  • You set up a new Epson printer that you manage with Epson Edge Dashboard.

Question

How do I connect Ergosoft RIP to Epson Edge Dashboard and retrieve the EMX media presets?


Steps

Prepare Epson Edge Dashboard

  1. Download Epson Edge Dashboard from the Epson support page of your printer model and install it on the RIP PC.
  2. Start Epson Edge Dashboard and register the printer.
  3. Download the Epson media presets that you need.

Install the Epson Updater

  1. Download the Epson Updater for your printer family from the User Portal: Download > Extension - 3rd Party.
  2. Close Ergosoft RIP, run the Updater, then start Ergosoft RIP again.

Retrieve the EMX Data

  1. Add a new Print Environment and select the Epson Precision Dot driver of your printer. For the SC-S406x0, S606x0 and S806x0, select the driver with EMX in the name.
  2. Open Device Options. For newer drivers, for example SC-R5000 and SC-S9100 / S8100 / S7100, select Epson Edge Dashboard Interface. It is cleared by default.
  3. Click Retrieve Dashboard data.
  4. Select the Media Preset and the Print Mode.
  5. If Import ICC profile in print env. is available, click it. Ergosoft RIP imports the Epson profile and sets it as the output profile on the Quality tab. If the button is unavailable, the EMX data contain no Epson profile.

Result: the Print Environment uses the Epson media settings, print modes and, if available, the Epson profile.

Device Options with Epson Edge Dashboard Interface selected


FAQ

Ergosoft RIP shows only one media, not all media from Epson Edge Dashboard. Why?
Newer Epson models give the RIP only the media that is active on the printer. To use another media, activate it on the printer and retrieve the data again. See the model table in Epson in Ergosoft RIP – Drivers, Connectivity and FAQ.

The retrieved EMX data are empty. What do I do?
A media that you created yourself is active on the printer. See EMX Data from Epson Edge Dashboard Are Empty – Custom Media Active on the Printer.

Can I use my own media preset and my own color profile?
Yes. Leave Epson Edge Dashboard Interface cleared and calibrate the Print Environment in Ergosoft RIP. See How to Print with Your Own Media Preset and Color Profile.

I get the error -7 or -12. What do I do?
See Epson HTM Driver error -7 when retrieving EMX data and Epson HTM Driver error -12 when retrieving EMX data.


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References

  • Changelog #14766 – Ergosoft RIP 17.3.4.9280: Several Epson Precision Dot (HTM/HTM2) drivers with EMX/EED interface: Dashboard data retrieval could fail or be incompletely processed since 17.3.
  • Changelog #15639 – Ergosoft RIP 17.6.2.0282: Epson Updaters consolidated by product family; Ergosoft RIP 17.5 or later required.