USB Mimaki port cannot be opened

USB Mimaki port cannot be opened

Problem/Question

Printing is not possible, the Mimaki printer rejects the data when sending a job from the PrintQueue.

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The message above indicates, that the USB communication cannot be established properly.

The communication between the PC and the printer (firmware) is managed by a USB driver provided by Mimaki.

Solution/Work-Around

Most probably, you won't be able to fix this within Ergosoft. Still, there are some attempts you should consider.

  1. If supported, connect your device via TCP-IP port.
  2. Contact your Mimaki dealer to clarify whether your printer's firmware matches the Mimaki USB driver.
  3. Reach out to Mimaki regional/global support.