Two dongles on one PC

Two dongles on one PC

Problem/Question
Having Ergosoft licenses on several CmContainers (CmDongle/CmAct) you might wonder if you can access all licenses at the same time.

Example
  1. Dongle-bound container with the Ergosoft JobComposer license
  2. Dongle-bound container with a specific printer driver license
  3. PC-bound CmAct container with the Delta Automations Suite license

Solution/Work-Around
While using licenses from different dongles sometimes work, it certainly won't work having two types of CmContainers (CmDongle/CmAct). We generally do not recommend to plug more than one Dongle. If two dongles are plugged into one PC, it is not guaranteed that Ergosoft can find all of the needed licenses. Error messages like "License count exceeded." or even "Dongle not found" may appear.

If you're facing such problems, we recommend to merge all licenses to one dongle. Dongle Merge is a paid service provided by Ergosoft - please contact us.


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