Problem/Question
Ergosoft Networked Department (formerly Sequoia) has some limitations that are important for installation and use.
Solution/Work-Around
Installation
- Master and all Clients must use the same build version
- 64-bit and 32-bit installations in combination are possible
- Only the one dongle works (additional local dongles lead to errors)
Network
- Computers must be located within the same work group or domain
- Shared Storage folder needs read/write access
- Spool folder needs read/write access
Setup
- Virtual Machines are not officially supported
- VPN is not officially supported
- Print Environments works only locally created
Options
- User Level Management can only be administered on the master station
- Processing Policies
- Archiving is only executed on the master
- Archiving remote RIP data only from a located network share
- Archiving remote Images only from a located network share
Features
- Get Media Size from Printer only works on local machines
- Print and Measure only supported if the JobComposer used is started on the same station as the PrintQueue/Rip required
- Linearization, ColorGPS, and Named Colors will be available only on the same machine where the PrintEnvironment was created
For bigger production sites with a lot of active printers, we recommend going for two Sequoia departments, meaning to have two Master stations, divide the Clients into two departments, and assign them to the Master stations.
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