Runtime Error! Pure Virtual Function Call - R6025

Runtime Error! Pure Virtual Function Call - R6025

Problem/Question
"Runtime Error message appears"



This message indicates, that an active Ergosoft background task got corrupted or deleted by the operating system.

Solution/Work-Around
One possible solution could be to clean-up temporary files and optimize application settings.

Ergosoft ControlCenter
  1. Navigate to the "Tools" TAB of the ControlCenter
  2. Start <SystemGuard>
  3. Switch on Auto-Deletion of "Preflights" and "Print Environment Archive"
    (Depending on your needs, the deletion should happen after a short time - e. g. After days: 3 - 5)

Job Processing Poilcies (JPP)
  1. Open JobComposer and navigate to "Tools > Application Defaults >Job Processing Policy"
  2. Add a new JPP by clicking the green +
  3. Activate "Delete done jobs autmatically after" (Archive TAB) and type in after how many days you want to auto-delete the jobs
    (Depending on your needs, the deletion should happen after a short time - e. g. 1 - 3 days. If you decide to "Archive Jobs before deleting" it is recommended to select a second drive or a network volume to store the archived jobs)
  4. Apply the same setting to the JobTicket TAB
  5. Check if all the other settings fit your needs (Workflow/Preflight TABs) and confirm by clicking <OK>

Other Application Defaults
  1. Navigate to "Tools > Application Defaults > Snapshots"
  2. Activate "Limit space consumption" and keep size as small as possible, 1 GB recommended
    (Perform "Delete All Snapshots" operation to clean-up folder instantly.)
  3. Navigate to "Tools > Application Defaults > PostScript/PDF Interpreter"
  4. Activate "Use separate subfolders for local RipEngines" and "Empty raster folder before ripping a new job"
  5. Also activate "Limit disk space consumption (GB)" checkbox and keep the size as small as possible, 1 GB recommended
  6. Also activate "Delete raster files after" option and keep the time as short as possible, 1 - 3 days recommended
  7. Confirm ans save settings by clicking <OK>.
Note: If working with Sequoia feature, make sure to perform the setting changes on the Master and all attached Client computers.

Related Articles & Links
  1. SystemGuard
  2. Job Processing Policy