Networked Department Start order (Waiting for Ergosoft communication)
Problem/Question
The following messages may appear when starting a Network Department Client.
If this message does not disappear in seconds/minutes, the Client can't connect to the Master.
(A permanent network connection between all Networked Departments PCs is strictly required.)
(A permanent network connection between all Networked Departments PCs is strictly required.)
Solution/Work-Around
Here are some hints to analyze and resolve.
- Make sure the Ergosoft Control Center is running on the Networked Department Master.
Note: the Ergosoft ControlCenter on the master should always be started before the client workstations. - Check whether the Ergosoft Communication Utility is running in the Windows tray.
Note: if the Ergosoft Communication Utility icon is displayed in red with an exclamation mark, there is no communication with the Network Department Master.
- Check whether the Ergosoft Communication Utility has been started on the Master.
- Check whether there is a proper network connection between the Master and Client workstations.