Problem/Question
When sending a job to a Mimaki printer, the job is not printed and you get an error message on the display of the printer:
“ERROR 11 - PARAMETER ERROR" or "ERROR 202 - PARAMETER" depending on the model you are using.
The print settings and device options of the current print environment are not supported by the printer.
Solution/Work-Around
- Check if you are using the latest release of Ergosoft. Keep it always up to date.
- Check if the latest printer firmware is installed. Keep it always up to date.
- Add a completely new print environment and synchronize it after update the firmware and/or the rip software
- Click <OK> and leave the Print Environment after the Print Mode retrieval before changing any other settings