Jobs Stuck on Waiting for Print in Ergosoft RIP – Fix PrintQueue Issue

Jobs Stuck on "Waiting for Print" – PrintQueue Offline or Not Open

Applies to: Ergosoft RIP

Use this when:

  • Jobs are stuck on “Waiting for Print”
  • You sent a job to print but nothing happens
  • The job is processed but not printed

Problem / Question

A job has finished ripping but remains in the queue with the status “Waiting for Print” and does not start printing.

Solution / Work-Around

Cause

The PrintQueue is either:

  • Not open, or
  • Set to offline

Fix

Step 1: Open the PrintQueue

  1. Click Start PrintQueue
  2. The PrintQueue window for your Print Environment opens

Step 2: Set PrintQueue to Online

  1. Check the PrintQueue status indicator
  2. If a red dot is visible, the queue is offline
  3. Switch the PrintQueue to online

Once set to online:

  • The job will start printing automatically

Additional Check

  • In newer versions of Ergosoft RIP, the PrintQueue may be minimized to the system tray
  • Make sure the PrintQueue is not just hidden and running in offline mode

FAQ

Q: Why is my job stuck on “Waiting for Print”?
A: Because the PrintQueue is either not open or set to offline.

Q: How do I know if the PrintQueue is offline?
A: A red status indicator (dot) shows that the queue is offline.

Q: Do I need to resend the job?
A: No, once the PrintQueue is online, the job continues automatically.

Quick Help Video

https://youtu.be/2kBxP_x3QFM
This video explains why jobs may get stuck on “Waiting for Print” in Ergosoft RIP and how to open the PrintQueue and set it to online to start printing.

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