Applies to: Ergosoft RIP

Use this when:

• Jobs are stuck on “Waiting for Print”
• You sent a job to print but nothing happens
• The job is processed but not printed

Problem / Question

A job has finished ripping but remains in the queue with the status “Waiting for Print” and does not start printing.

Solution / Work-Around

Cause

The PrintQueue is either:

• Not open, or
• Set to offline

Fix

Step 1: Open the PrintQueue

1. Click Start PrintQueue
2. The PrintQueue window for your Print Environment opens

Step 2: Set PrintQueue to Online

1. Check the PrintQueue status indicator
2. If a red dot is visible, the queue is offline
3. Switch the PrintQueue to online

Once set to online:

• The job will start printing automatically

Additional Check

• In newer versions of Ergosoft RIP, the PrintQueue may be minimized to the system tray
• Make sure the PrintQueue is not just hidden and running in offline mode

FAQ

Q: Why is my job stuck on “Waiting for Print”?
A: Because the PrintQueue is either not open or set to offline.

Q: How do I know if the PrintQueue is offline?
A: A red status indicator (dot) shows that the queue is offline.

Q: Do I need to resend the job?
A: No, once the PrintQueue is online, the job continues automatically.