Correct cancellation of a print job
Problem/Question
How to cancel a print job with multiple copies and continue printing with the appropriate number of copies?
Solution/Work-Around
- Switch the PrintQueue to offline
- Cancel the job in the queue by using the context menu (right click)
- Stop the printer and clear its buffer
- Check the number of printed copies in the queue
4a. Context menu Properties
4b. Click Exception >>
4c. Check amount of Printed copies that have been sent to the printer
Note: Since the actual count of printed copies depends on the buffer size of the printer, the number of printed copies can defer from the number of counted copies. - Proceed Printing
5a. Change the number of already printed copies if necessary in the Printed field and click OK
5b. Resume printing by setting the queue online again and un-suspend the job
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