Ergosoft cannot be started after Windows 11 Preview Update KB5074105

Ergosoft cannot be started after Windows 11 Preview Update KB5074105

Problem/Question

After installing the Windows 11 Preview Update KB5074105, systems using PC-Bound licenses may experience startup failures. In affected cases, Ergosoft ControlCenter does not start, and Windows reports an application crash in the Reliability Monitor. 

Solution/Work-Around

At this time, the following workarounds are confirmed: 
  1. Uninstall Windows 11 Preview Update KB5074105
    Removing this update restores normal operation of Ergosoft RIP with PC-Bound licenses. 
  2. Use a USB dongle license (if available)
     Switching from a PC-Bound license to a USB dongle avoids the issue on affected systems. 

This article will be updated as soon as new information becomes available. Feel free to contact us if you need further assistance.



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