Ergosoft cannot be started after Windows 11 Preview Update KB5074105
Problem/Question
After installing the Windows 11 Preview Update
KB5074105, systems using
PC-Bound licenses may experience startup failures. In affected cases,
Ergosoft ControlCenter does not start, and Windows reports an application crash in the Reliability Monitor.
Solution/Work-Around
At this time, the following workarounds are confirmed:
- Uninstall Windows 11 Preview Update KB5074105
Removing this update restores normal operation of Ergosoft RIP with PC-Bound licenses. - Use a USB dongle license (if available)
Switching from a PC-Bound license to a USB dongle avoids the issue on affected systems.
*Update*
Build RevisionRelease17640402 updates the CodeMeter Protection Suite for developers. This hotfix resolves the issue that prevented PC-bound licenses (CmAct) from installing and operating properly.
Feel free to contact us if you need further assistance.
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