Cut Driver not licensed / License count exceeded when trying to start Summa Cut Environment

Cut Driver not licensed / License count exceeded when trying to start Summa Cut Environment

Problem/Question
When attempting to select an existing Cut Environment for a Summa Cutter or to start the CutQueue for a Summa, Ergosoft RIP displays an error message "Cut Driver not licensed" or "License count exceeded".

The most common source of this error is when attempting to start more instances of a CutQueue than are included in the active license. For example, a default Ergosoft Entry license comes with one Entry Cutter, so you would be able to start one CutQueue. Attempting to start a second CutQueue while the first is already running will cause the "License count exceeded" Error.

Another possible cause of this error is when the Summa Cut Environment was imported from a previous version. In recent versions of Ergosoft, the Summa Cut Environments where replaced by new, specific Cut Environments for DRAG-, TANGENTIAL- and DUAL-HEAD. The older Summa Cut Environments are no longer in the licensing and therefore accessing them or trying to start their CutQueue will cause the errors to appear.

Solution/Work-Around
If the error occurs because the actual number of available licenses for the CutQueue is exceeded, the solution is simply to close the currently open CutQueue and then open the other one you want. 

If the Cut Environment has been imported into the Ergosoft RIP Installation (Or settings and Cut Environments where automatically taken over from an older installation through the Migration Wizard), it is most likely the old version of the driver. In this case the solution is simply to create a new Summa Cut Environment with the correct variant (DRAG-, TANGENTIAL- or DUAL-HEAD) and use that instead.

Related Articles & Links
  1. Summa license error (from 16.4)
  2. How to setup Summa S & Summa S2 Class plotters (from 16.4)
    • Related Articles

    • How to use Summa F-Series Cutters?

      Problem/Question How to use Summa F-Series Cutters? Solution/Work-Around To use the Summa F-Series Cutters, you should follow the normal Ergosoft procedure for cutting. It just need special attention regarding the Driver mode you want to use. Please, ...
    • How to check required driver license

      Problem/Question There might be reasons you want to check the used driver and the required driver license of your PrintEnvironment. Solution/Work-Around Start the JobComposer. Select the PrintEnvironment to be checked. Navigate to the Print ...
    • How to setup Summa S & Summa S2 Class plotters (from 16.4)

      Problem/Question After an update the Summa plotter works not as intended. You are confused about the variations of available drivers and need to know which driver to choose. Solution/Work-Around Just choose the type as described below: DRAG_HEAD ...
    • Cut button grayed out / not available

      Problem/Question ContourCut is licensed, but the “Cut” button in the software is grayed out and cannot be used. Solution/Work-Around “Contour Cut” has to be activated Within JobComposer select "View" (top menu) Open "Tools" Check "Cut Environments" ...
    • Print or Cut Environment outputs PPL file instead of desired PRN, PRT, Cut file

      Problem/Question When printing with a Print Environment or Cut Environment that uses a file interface (E.g. Zuend), the driver will output a .ppl file instead of the required file type like .prn, prt, .cut, etc. The .ppl file is an Ergosoft internal ...